The relationship between the board and staff is tested when an organization faces a crisis. Decision-making can be greatly complicated by lack of trust, unclear board and staff roles, the perceived need to act quickly, and lack of engagement of board members. Effective governance coupled with frequent communication can play a vital role in navigating challenging situations. This session will highlight the fundamentals of governance and share a rapid assessment to use when a crisis hits and not all of the fundamentals are in place. We will share tips and tools to help board members and staff address and avoid problems and the opportunities that challenges present to build stronger and more resilient organizations.